Dialogue Unit 6

 A: Good morning, Compuset helpline. Melanie speaking. How may i help you?

B: Hello, it's Dave Smith here from cpyshop. Can you tell me if you've got any of the X300 RAM chips in stock?

A: Have you got the item number, please?

B: Yes, it's 15480.

A: Just a moment, Mr Smith, I'll just check for you. Please stay on the line. 

B: Sure

A: Thank you for waiting. Yes, we've got 10 of those in stock

B: Great. I'll come in later this weak.

A: Can i help you with anything else today?

B: Yes. Unfortunately, we had a problem with the latest software update you sold us.

A: Ah, i'm sorry to hear that, Mr Smith. I'll put you through to a support technician.

 

Giving directions

Starting point: Carrer bonavista n5, termens           

Final point: Escola Alfred potrony, termens

 

-First go stright to carre bonavista.

-Second at the end go righ to carrer de mossen.

-Third in the roundabout go to carrer de l'estacio.

-Forth in right go stight to carre Joan oro.

-Finaly at the and go right to escola alfred potrony

vocavullary: Unit 5

TROUBLESHOOTING

-Control panel: panell de control.

-Loose connection: connexió dèbil.

-Mute box: icona de silenci.

-No signal: message: Missatge de no senyal.

-Power button: boto d'encendre.

-Volume control: control de volumen.