lunes, 29 de enero de 2024

Dialogue Unit 6

 A: Good morning, Compuset helpline. Melanie speaking. How may i help you?

B: Hello, it's Dave Smith here from cpyshop. Can you tell me if you've got any of the X300 RAM chips in stock?

A: Have you got the item number, please?

B: Yes, it's 15480.

A: Just a moment, Mr Smith, I'll just check for you. Please stay on the line. 

B: Sure

A: Thank you for waiting. Yes, we've got 10 of those in stock

B: Great. I'll come in later this weak.

A: Can i help you with anything else today?

B: Yes. Unfortunately, we had a problem with the latest software update you sold us.

A: Ah, i'm sorry to hear that, Mr Smith. I'll put you through to a support technician.

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