Pag 31 ex: 4-8

4-

1. Assist 

2. Return

3. Check my records

4. Under warranty 

5-

1. S

2. NS

3. S

4. S

5. NS

6. S

6-

1. Refound

2. Compensation 

3.  Faulty part

4. Losing business

5. Making a noise.

6. Doesen't fit

7-

1. Costumer relations representative

2. Costumer relations representative

3. Costumer

4. Costumer relations representative

5. Costumer

6. Costumer relations representative

7. Costumer

8. Costumer

8-

1. Return

2. Under Waranty 

3. Refused

4. Refound

5. Compensation

6. Maka a claim