Dialogue unit9

Dialugue: 

A: Can you help me, please? Why is this samartphone cheaper than that one?

B: this one is a budget model. that one is a top-of-the-range phone. it's got all the latest features.

A: What are the main differences between them?

B: The main adventatges of budget is the lower price. they've got the same basic functions, but they haven't got as many extra features.

A: Can you still get a good internet connection on the cheaper ones?

B: Yes. no problem

A: What about downloading films.

B: If you want a samartphone for downloading playing games, etc. it's better to get one of the more expensive models. This timewise Mercury is great value.

A: What other disaventatges has the budget smartphone got?

B: The camera isn't as good as on an expensive model. The images are lower resolution and the lens and sensors are lower quality.

A: That's good to know. The camera is what i use most.

B: Also, the battery in a budget smartphone doesen't last as long as in the more expensive models. the battery life is less than eight hours. The others last more than ten.

A: OK. Thank you for the information.

Pag 35 all exercices

 5.

1-

B) reschedule

2-

b) cancel

3-

A) Suit

4- 

B) Participate

rescheduling meeting

 A: Hello! is that Mrs Brody? This is Mark Brown, Geraldline Marsden's administrative assistnt at Compusafe.

B: Hello, Mark. What can i do for you?

A: Well, unfortunatly Mrs Marsden is ill, so she won't be at work for three days

B: Oh, i'm sorry to hear that.

A: The problem is, she won't be able to make it to the meeting you arranged got tomorrow. Can we reschedule it?

B: Certainly. Let's look at the calendar.

A: What date is convenient fot you? how about Tuesday, 5th January?

B: I won't be aviable on that day.

A: I see Mrs Marsden will also be free on Wensday, 6th January. would that suit you?

B: I've got a staff meeting in the afternoon, but i'm free in the morning.

A: Great! Will 11 o'vlovk in the morning be OK?

B: Yes, i'll write it in my diary.

Pag 33 ex: 5-6-7-8

 5-

1-Tied up

2-Hold a meeting

3-Give a presentation 

4-Make arrangements

5-Check youre calendar

6-Take place

Vocabullary Unit8: Scheduling meetings

 Arranging a meeting

Dialogue unit7

A: Thank you for calling Pccomponentes. How can I help you? 

B: Hello i have a problem with the keyboard.

A: I'm sorry to hear that. Can you describe the problem, please?

B: Yes when i put a key is doesen't writing.

A: Ok try to unplug and plug in.

B: It doesen't work.

A: I see i send a techinican to reslove the problem.

B: Ok thnaks you.

Pag 31 ex: 4-8

4-

1. Assist 

2. Return

3. Check my records

4. Under warranty 

5-

1. S

2. NS

3. S

4. S

5. NS

6. S

6-

1. Refound

2. Compensation 

3.  Faulty part

4. Losing business

5. Making a noise.

6. Doesen't fit

7-

1. Costumer relations representative

2. Costumer relations representative

3. Costumer

4. Costumer relations representative

5. Costumer

6. Costumer relations representative

7. Costumer

8. Costumer

8-

1. Return

2. Under Waranty 

3. Refused

4. Refound

5. Compensation

6. Maka a claim